Associate Director, Factory Services

Capacity Building-FIS/ MCSR · China, Shenzhen
Department Capacity Building-FIS/ MCSR
Employment Type Full-Time
Minimum Experience Senior Manager/Supervisor


ELEVATE is looking for a senior and experienced professional to join its Factory Services team. The Associate Director will be instrumental in managing and growth the existing in-factory consulting team and the delivery ensuring that we are:

  • Evolving and scaling our factory services products
  • Building consistency in quality and delivery across our global consulting practice
  • Achieving our annual revenue targets

This is an excellent opportunity for an entrepreneurial individual to join a rapidly growing and successful business that is disrupting and improving traditional approaches to sustainability, responsible sourcing and supply chain management.


Lead, develop and expand our global factory improvement services team including:

  • Design and deliver a world-class suite of factory capacity building services
  • Oversee program architecture, workflow, methodology and documentation
  • Develop training modules that drive consistency across all consultants and allow for global scaling up
  • Architect and coordinate the management and development of an expanding team / business line
  • Lead the factory services integrity and quality review process
  • Engage with other Capacity Building teams to deliver world-class improvement programs
  • Provide input into new products / solution development as part of the global Product Working Group
  • Support the Sales and Client Services team in new factory services business development
  • Contribute thought leadership in client and external engagements / events


  • 10+ years professional sustainability experience
  • Extensive knowledge of the business environment in Asia (especially China)
  • Significant business development experience and comfort working to ambitious growth targets
  • Evidence of managing and growing teams and budgets
  • Extensive knowledge of factory capacity building and related services
  • Strong knowledge of responsible sourcing, supply chain issues, capacity building and KPIs
  • Evidence of successful project delivery to clients (company, government, civil society)
  • Ability to work as part of a global organization with strong client relationship skills
  • Proven team leadership, communication, networking and stakeholder engagement skills
  • Track record for engaging internally and externally at factory and executive-level
  • Excellent written and verbal English, with a preference for one additional Asian language (Chinese)


ELEVATE offers a competitive salary and compensation package based on experience and qualifications.

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  • Location
    China, Shenzhen
  • Department
    Capacity Building-FIS/ MCSR
  • Employment Type
  • Minimum Experience
    Senior Manager/Supervisor