IT Infrastructure & DevOps Lead

Global Information Technology · Hong Kong, Quarry Bay
Department Global Information Technology
Employment Type Full-Time
Minimum Experience Experienced

ELEVATE is seeking an experienced IT Infrastructure and DevOps Lead. This is a vital role in leading ELEVATE’s posture around IT infrastructure / DevOps management. This role will evaluate and establish scalable infrastructure and appropriate controls for ELEVATE’s enterprise applications which will transform the way brands and retailers assess their supply chains and drive improvements.


Essential Duties


  • Manage and oversee multi-region, redundant and performant infrastructure solutions for the breadth of our applications leveraging cloud hosting service providers (e.g. AWS)
  • Design and deliver effective engineering solutions and automated processes to address operational goals centered around hosting, data storage, and application availability.
  • Partner with Software Engineering, Quality Assurance (QA), and Technical Operations (TechOps) in an operational capacity to maintain continuous delivery and availability of mission critical systems.
  • Profile server, cloud resources, and applications to identify and resolve performance issues.
  • Interface directly with Technical Architect and Software Engineering to architect efficient and effective solutions.
  • Be responsible for the hardening, resiliency and security of all of our network and infrastructure
  • Lead and administer the security and usability aspects related to ELEVATE’s Office 365 solution
  • Help with the establishment of enterprise solutions around Active Directory, VPN and centralized management of all client assets (laptops/mobiles) in that context
  • Be responsible for the hardening, resiliency and security of all our network and infrastructure
  • Proactively assess and improve quality of service and implement industry best practices
  • Build and maintain tools for deployment, monitoring and operations
  • Monitor and respond to system issue and participate in 24x7 on-call rotation.
  • Other duties as assigned.


Requirement and Qualifications


  • At least 5 years working experience on IT infrastructure, Information Security such as Application Security, security architecture and DevOps
  • Knowledge of enterprise infrastructure, AD, Group Policy, Office 365, Identity and Access Management, Windows, Linux, VMware, cloud services such as AWS and GCP.
  • Knowledge of infrastructure automation through DevOps tools and scripting knowledge
  • Able to cover and manage docker/containers, Continuous Integration/Continuous Deployment
  • Experience in designing, executing and supporting central IT infrastructure, and Cloud solutions
  • Strong understanding of Application Design including web, mobile and backend platforms, DevOps, APIs (JSON/REST/SOAP), Database, Cloud Security, Infra as Code (IaC), TCP/IP, system and network fundamentals.
  • Experience with at least one programming language, preferably NodeJS, Bash, Python, Ruby
  • Experience with Atlassian suite of tools: JIRA, Confluence, BitBucket
  • Working knowledge of using configuration management systems, such as Chef, Puppet, Salt, DSC, Ansible, Docker, Etckeeper.
  • Experience in configuring and administering Amazon Web Services (VPC, EC2, ELB, and RDS, Virtual Networking Topologies, PowerShell/DSC, BASH, PHP, Windows, SQL Server (deployment and monitoring), Linux, RDP, and more)
  • Experience implementing and using Continuous Integration and Continuous Delivery concepts and tools such as Github, Jenkins, TeamCity, Octopus, Maven, CodeDeploy or comparable tools.
  • Understanding of system monitoring and application logging solutions (SumoLogic, New Relic, Nagios, Graphite, Grafana, Logstash, InfluxDB, Solarwinds)
  • Holder of professional qualification(s) any of Project Management, Security, Cloud, Linux, MS or Virtualization certifications is advantageous
  • Good problem-solving skill for handling system operations issue
  • Strong written and oral communication skills including the ability to communicate complex issues to technical and non-technical staff and management.
  • Good leadership and communication skills, team player with multi-tasking capabilities and able to meet tight deadline
  • Highly motivated team player with excellent analytical, written, verbal communications and presentation skills is required. 

Thank You

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  • Location
    Hong Kong, Quarry Bay
  • Department
    Global Information Technology
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced